How to turn every customer interaction into a lasting relationship
TP’s Rebecca Brown shares what makes great CX, and how AI is changing the game
Latest
Double whammy
Tariffs, government shut down squeeze retailers
How one founder turned viral buzz into real retail growth
Leila Shams shares lessons on team-building and authentic strategy
It's tiiiiime (to start planning for the holidays)
Plus: Self-care tips for small biz owners | What dept stores are teaching SMB retailers
The founder who walked from big retail
After “Shark Tank” and big-box deals, Gita Vasseghi shares what she learned
Govt. shutdown hits small biz
Plus: Store traffic ≠ sales | Small biz owners out-earn salaried employees
What to ask before you pick your storefront
Real estate expert Genny Chang shares advice on what to know before signing a commercial lease